General Queries

At Spiritly, we understand that you may have questions or need assistance as you shop with us. Our Customer Service team is always on hand to help ensure a smooth and enjoyable experience.


How to Get in Touch

FAQ Page

For quick answers to common questions, visit our FAQ page on the website. Topics covered include shipping, returns, payment methods, and account management.

Phone

Call us on 020 3140 0318 (Mon–Fri, 9am–5pm).

Email Support

You can reach our Customer Service team directly at hello@spiritly.com. Please include any relevant details or context to help us understand your query and provide a thorough response.


What We Can Help With

  • Order tracking and delivery queries
  • Returns, refunds, and exchanges
  • Product information and availability
  • Payment and account support
  • Any other questions about shopping with Spiritly

We're here to make your Spiritly experience as enjoyable and hassle-free as possible. Don't hesitate to reach out — we're always happy to help!