General Queries
At Spiritly, we understand that you may have questions or need assistance as you shop with us. Our Customer Service team is always on hand to help ensure a smooth and enjoyable experience.
FAQ Page
For quick answers to common questions, visit our FAQ page on the website. Topics covered include shipping, returns, payment methods, and account management.
Phone
Call us on 020 3140 0318 (Mon–Fri, 9am–5pm).
Email Support
You can reach our Customer Service team directly at hello@spiritly.com. Please include any relevant details or context to help us understand your query and provide a thorough response.
Whether you have a question about an order, need help choosing the right bottle, or want to know more about our delivery options — we're always happy to help.
Our team is available Monday to Friday, 9am–5pm. For urgent delivery queries, please use the phone line.
- Order tracking and delivery queries
- Returns, refunds, and exchanges
- Product information and availability
- Payment and account support
- Any other questions about shopping with Spiritly
"We're here to make your Spiritly experience as enjoyable and hassle-free as possible. Don't hesitate to reach out — we're always happy to help!"
